Views Sought On GP Practices Across Harborough

NHS bosses want people across Harborough to have their say on their GP practice.

The major survey has been launched to help local health providers understand what has been working well and areas that could be improved upon, particularly during the pandemic.

The way surgeries have operated has had to change over the past year, with telephone assessments and on-line consultations.

Bosses are keen to hear feedback on that and all aspects of patient experiences.

Dr Nil Sanganee, a GP in Leicestershire, said: “Over the last year, the impact of Covid-19 has meant that we have had to rapidly change our approach to delivering general practice services whilst keeping our patients and staff safe.

“That said we have remained open throughout the pandemic and have conducted over six million appointments over the course of the year.

“But we are keen to hear from patients as lockdown restrictions continue to be eased and as we start to plan for the short and long term.

“By completing the survey you can help us to better understand if some of the changes we made in light of the pandemic such as online consultations and telephone assessments worked well for your needs,” added Dr Sanganee.

“We want to also hear from patients about any other suggestions that they have so we can consider how we improve the patient experience as demand on our services continue to grow.”

The survey – which is anonymous – is running on-line until July 12^th.

Take part HERE